Privacy Policy
Last Updated: April 5, 2025
This Privacy Policy explains how AeroBooker ("we", "our", or "us") collects, uses, and protects your personal data when you use our services. We are committed to protecting your privacy and complying with applicable data protection laws, including the EU General Data Protection Regulation (GDPR).
1. Who We Are
AeroBooker is a platform for pilots and flying clubs to manage aircraft bookings and related activities.
For the purposes of the GDPR, we are the Data Controller of your personal data.
You can contact us at:
📧 [email protected]
2. What Information We Collect
We collect the following categories of personal data:
- Account Information: Name, email address, and password.
- Pilot Profile Information: Pilot license details, ratings, and medical certificate expiration dates.
- Club Information: Flying clubs you create or join.
- Aircraft Booking Data: Reservations, flight logs, and related information.
- Payment Information: Payment details are processed via Stripe. We do not store full credit card information on our servers.
- Usage Data & Cookies: Information on how you use our service, including device/browser info and cookie data (see Section 8).
3. How We Use Your Data
We use your data to:
- Provide, maintain, and improve our services
- Process payments and manage subscriptions
- Send booking confirmations and service-related notifications
- Respond to support requests
- Develop new features and ensure security
4. Legal Basis for Processing
Under GDPR, we process your data on the following legal bases:
- Contractual necessity: To provide the services you've signed up for
- Consent: For optional features such as marketing emails (you can withdraw anytime)
- Legal obligations: To comply with law enforcement or regulatory requirements
- Legitimate interests: To improve and secure our services (we balance these interests with your rights)
5. Information Sharing
We only share your personal data in the following circumstances:
- With Other Club Members: Your name and relevant booking details may be visible to other members of your flying club.
- With Service Providers: Such as Stripe (for payments), cloud hosting, and analytics providers. These providers are contractually bound to protect your data.
- Legal Compliance: If required by law, we may disclose your information to authorities.
We do not sell your data to third parties.
6. International Data Transfers
Some of our service providers may process your data outside the European Economic Area (EEA). Where this occurs, we ensure appropriate safeguards are in place (such as the use of Standard Contractual Clauses approved by the European Commission).
7. Data Retention
We retain your data for as long as necessary to provide the service, comply with legal obligations, and resolve disputes. If you delete your account, your personal data will be deleted or anonymized within 30 days, unless retention is legally required.
8. Cookies & Tracking Technologies
We use cookies to:
- Keep you logged in
- Analyze site usage
- Improve our services
You can manage your cookie preferences through your browser settings.
9. Your Rights (Under GDPR)
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion ("right to be forgotten")
- Object to or restrict certain processing
- Request data portability (receive your data in a structured format)
- Withdraw consent at any time
To exercise any of these rights, email us at [email protected].
10. Security
We take appropriate technical and organizational measures to safeguard your data. However, no internet transmission is ever completely secure.
11. Changes to This Policy
We may update this Privacy Policy occasionally. When we do, we will post the updated policy with a new "Last Updated" date and notify users of material changes.
12. Contact Us
If you have questions or concerns about this Privacy Policy or how your data is handled, please contact:
📧 [email protected]